The place was fairly clean, our room was extremely spacious. The staff were very welcoming and pleasant and check-in was early. The room was kept very clean and available with a good view, 2 windows.

It was in a good location close to the center of both food, china town and Petailing street and a train station which made getting around really easy. We got a room with walk-in showers.

The hotel boasts central location near paser sani station from where the buses to all over city can be accessed. The staff ensures you have a perfectly pleasant time, they are really polite and excellent co-operating.

I got great value for my money at 5 Elements Hotel Chinatown. The room was spacious, comfortable, and had everything I needed. The location was perfect, with many tourist spots nearby, and the staff treated me very well throughout my stay.

The morning meal could be improved with an earlier breakfast option.

Rooms are clean, location is close to city attractions, getting a cab is pretty easy from this hotel.

Worst staff I have ever seen. I have stayed at many hotels and for the first time I have heard from things like "I am busy" from hotel staff. All the hotel staff are downright rude. Service is considered as a favour. We arrived at midnight, and inspite of prior information, there was no facility for a bell boy, etc to shift the luggage of our group from the taxi to the room. So we ended up carrying our large luggage (due to a long trip) all by ourselves. Despite prior information, extra bedding was not avialable and we three people were asked to sleep on one small queen bed. Terrible staff. THe only saving grace is the manager, Mr. Michael. He is nice man, and was extremely helpful.Wish he could train his staff better. Worst staff is during the breakfast. THe breakfast is pretty below averagishish. Only cold mild for tea, no choice of eggs. Snail slow service and repeated requests to get simple things. The price is not low enough to justify this. Pay the same and get better service at other hotels.

Very pleasant experience there. Clean property with very welcoming staff. Extremely comfy bed, large bathroom and air conditioning and a carpet in the room.

outstandingly accommodating staff, neat and updated rooms with nice view. good value, awesome food. favourable and perfect location to a contemporary museum.

This hotel is a great value for money. The prices are very reasonable, especially considering the location near the Pasar Seni station, where you can access buses to all over the city. The rooms are kept very clean and the staff is friendly and attentive. The hotel also offers free WiFi, which is a nice bonus. Additionally, the breakfast included in the stay was lovely, with a good variety of options.

All was perfect, no complaints.

Nice, clean hotel in China Town; walking distance from main sites. Good location for taxis, public transport sys., Even the Hop On and Off Bus stops there. Safe place, no worries. 5 Elements management is REALLY helpful, in particular I would like to mention here Maha, who is a great organizer, speaks good English and always there to help you! THANKS Maha! Also, they can arrange great tours for you; nice addition. Thanks, Paul, USA Professor of Engineering

1. The breakfast staff is quite unfriendly. Whilst the selection of the food is quite good (mostly backed and fried Chinese style food...), they offer you only water as a soft drink; you have to ask specially for juices of which they have very limited selections and clearly trying to save it... To whom? In a country where orange and mango grows everywhere...? 2. The fans are very noisy in the rooms even at min. cool aircon levels... you get used to it but definitely very noisy... Paul, USA Professor of Engineering

The location is great being in Chinatown, close to Petaling street without the noise and hassle. Pasar Seni metro station and other transport was all within easy reach. The rooms are spacious with great lighting. We also got a free upgrade to one of the upper floor 'elements' rooms which have a pretty good view.

Although the bedding and essentials were fresh and clean, the floor had not been vacuumed recently and the shower was pretty grubby. The rooms definitely need a better clean, given that this is not budget/backpacker accommodation.

The hotel is conveniently located near popular attractions like chinatown. The hotel is within a 10-minute walk from Pasar Seni subway station. There are several restaurants, such as Kakatoo Go, within a 10-minute walk from the hotel.

The best part of our stay was the cooperation of a lovely person and a gentleman called mr.micheal.he was very good and caring towards our whole family.

The only hitch was the non availibility of a bell boy to carry our luggage to the room.other than this everything was fantastic and rooms were very good with a fantastic views of petronas and kl tower.

Location: the hotel was near the bus stop for the KLIA airport. The rooms were neat with a balcony, the staff were outstandingly accommodating.

The 5 Elements Hotel in Chinatown offers great value for money. Located in the heart of the city, it's just a short walk from the pasar sani station, making it convenient for exploring Kuala Lumpur. The staff are attentive and the basic amenities are provided. The rooms on the higher floors offer stunning views of the city and come with good showers. Plus, the buffet breakfast has a nice variety of options, although a tea bag option would be a welcome addition.

All in all, our stay at this hotel was fantastic and there's really nothing to complain about.

nice position, near the station. friendly staff.

the second day cant use the wifi service.